Known Issue 351

Incorrect API response option is used for custom demand surge setting.

Issue ID 351
Summary Incorrect API response option is used for custom demand surge setting.
Description For API users, demand surge is applying incorrectly when using an analysis template that has custom demand surge selected. This is specifically the case when the custom demand surge is designated as the default in the Loss Defaults > Demand Surge section of the Admin Console, and the analysis template used for the loss analysis has custom demand surge turned on. The response contained in GetDetailedLossAnalysisTemplates() indicates that the UseCustom flag is false, instead of true. The issue also occurs in the case where API users have selected the standard demand surge option as part of the analysis template, but have not designated it as the default in the Admin Console.
Resolved in Touchstone 2023 (11.0)
Date posted 2/15/2023
Software versions affected 10.0, 9.1, 9.0
Feature set Detailed loss
Models
Potential for loss numbers impact Yes
Workaround For API users, the workaround is to not set the custom demand surge as the default in the Loss Defaults Demand Surge section of the Admin Console.