Known Issue 431

Users may see incorrect losses when custom templates that have been upgraded from a prior release are used in v12.0.

Issue ID	431
Summary	Users may see incorrect losses when custom templates that have been upgraded from a prior release are used in v12.0.
Description	Users may see incorrect losses when custom templates that have been upgraded from a prior release are used in v12.0. Note that fresh installs are not impacted. You can confirm whether your template is impacted by running the Touchstone 12.0 installation verification files that are provided on the v12.0 release landing page and confirming that the output matches what Verisk has provided. If the output does not match, please recreate your template in 12.0.
Resolved in	Touchstone 2025 (13.0)
Date posted	12/13/2024
Software versions affected	12.2.3, 12.2, 12.0
Feature set	Detailed loss
Models
Potential for loss numbers impact	Yes
Workaround	Please recreate custom templates within the Touchstone 12.0 environment or reach out to your Verisk representative for a fix.