Known Issue 124

Version 10 database upgrade may abort with error, "AIRCompanyLoss database did not upgrader properly, install will abort."

Issue ID 124
Summary Version 10 database upgrade may abort with error, "AIRCompanyLoss database did not upgrader properly, install will abort."
Description This can occur when a Touchstone Company Loss database containing CLA results is deleted through SQL Enterprise Manager without properly deleting the CLA results through the Touchstone Re application. In this scenario metadata remains which the upgrade procedure gets tripped up on when underlying CLA data is not present.
Resolved in
Date posted 6/15/2022
Software versions affected 10.0
Feature set Upgrade
Models
Potential for loss numbers impact No
Workaround Contact Technical Support for assistance with errors caused by improperly removed Company Loss databases.