Known Issue 426

When coding step functions and using trigger type 4, the calculation of the content steps can be incorrect for any content steps that are not the first content step.

Issue ID 426
Summary When coding step functions and using trigger type 4, the calculation of the content steps can be incorrect for any content steps that are not the first content step.
Description The start position of the previous content step is not correctly passed to the next step. Thus any content steps that are not the first content step might be calculated incorrectly. As steps defined with amount values automatically count as content steps (as they have content values defined even if payout is defined as 0) there is a potential discrepancy between coding % triggers and value triggers.
Resolved in Touchstone 2025 (13.0)
Date posted 11/21/2024
Software versions affected 12.2.3, 12.2, 12.0, 11.5, 11.0
Feature set Step functions
Models
Potential for loss numbers impact Yes
Workaround Clients can avoid this behaviour by coding any steps coming before the first content step with % trigger type to ensure the content step with payout is really the first content step. This is only working if there is only one content step with payout.
Verisk bug 774593