Home
Infrastructure requirements
Overview of infrastructure requirements necessary for installation.
Manage antivirus software
Antivirus software should be turned off for Touchstone and Touchstone Re installations.
Exclude product folders from antivirus scans
Use Symantec Endpoint Protection to manage antivirus softare.

Revision History
Introduction
Hardware & OS recommendations
The following material discusses the specific type of CPU, RAM, disk, and network configurations that are required as well as brand recommendations.
Deployment options
Various deployment options are available for a Touchstone or Touchstone Re installation.
Infrastructure requirements
Overview of infrastructure requirements necessary for installation.
- Required Windows roles & features
  Windows and the installation.
- Proxy exceptions
  Proxy settings and the installation.
- Manage the Windows firewall
  The Windows firewall impacts how components residing on different computers communicate.
- Assigned ports
  Assigned ports can be dynamic or static.
- Disable user account control
  For Touchstone and Touchstone Re to function properly, User Account Control needs to be disabled across all of the machines in the environment.
- Manage antivirus software
  Antivirus software should be turned off for Touchstone and Touchstone Re installations.
  - Exclude product folders from antivirus scans
    Use Symantec Endpoint Protection to manage antivirus softare.
- Group policy settings
  In some scenarios group policies may override the antivirus exclusion, network card offload settings, and active scans on Verisk folders after the system reboots.

Exclude product folders from antivirus scans

Use Symantec Endpoint Protection to manage antivirus softare.

Procedure

Open Symantec Endpoint Protection and click Change settings on the left-hand side.
Click Configure Settings in the Centralized Exceptions section. The following screen appears.
Click Add.
Select the folder where the Verisk products reside (normally in C:\Program Files\AIR).
Click Close to exit Symantec Endpoint Protection.