Reset the default password

Steps to reset the default password.

Procedure

  1. On the Application Server, go to Programs > Verisk > PasswordResetUtility.
    On the Application Server, you may also browse to: C:\Program Files\AIR\PasswordResetUtility\AIR.Core.PasswordResetUtility.exe.
  2. Double-click the PasswordResetUtility executable to access the utility.
  3. Verify the names of your Application Server, Analysis Management Server, and SQL Database Server.
  4. Select the default accounts, airadmin and airuser, for which you want to change the default password.
  5. Enter the new password.

    The new password is automatically encrypted.

  6. Enter the password for the Touchstone service account.

    The Touchstone service account is a domain service account which is used throughout the installation for communication, for example, to connect to the HPC server and compute nodes.

  7. Click Update to initiate the change.

Results

Upon successful update, review the log file. The log file lists the files updated in the Analysis Management Server, Analysis Servers, SQL database servers, and Application Server. The log file also records the encrypted version of the password.

All the Touchstone services affected by the password change are automatically restarted.