Known issues for 13.x

A summary of known issues for Verisk's Touchstone Re software offering specific to release 13.x.

Note: Touchstone Re 2025 is 13.0. Touchstone Re 2024 is 12.0. Touchstone Re 2023 is 11.0. Touchstone Re 2022 is 10.0. Touchstone Re 2021 is 9.0.

Click individual IDs below for more details.

ID Date posted Version(s) Affected Resolved Summary
157 7/18/25 13.0 Upgrade may fail due to Mexico Earthquake exposure adjustment factor updates.
156 7/10/25 13.0 Portfolio analysis with Multi-Year may produce incomplete results.
155 6/13/2025 13.0 When upgrading custom Touchstone Re business units to v13.0, CLA loss sets for models 60 (NW Pacific Basinwide Typhoon), 72 (Mexico Earthquake), and 92 (Great Britain Inland Flood) the loss sets are not being upgraded to reflect the geography and/or line of business updates being made to those models in v13.0.
154 6/13/25 13.0 The default company Verisk 2024 Industry Exposure (Touchstone Re 13.0/2025) has incorrect data for South Korea wind, United Kingdom flood, U.S. earthquake workers comp, and Switzerland (all perils).
148 6/14/2024 13.0, 12.0 After upgrading from 11.x to 12.0, you must create a Results Database or upgrade one from 11.x using the Data Source Manager.
130 10/26/2022 13.0, 12.0, 11.5, 11.0, 10.0 If a subarea DLF is exported from an analysis that uses any area CLF/DLF/ULFs, the losses from those area level loss files will be doubled in the resulting DLF.
115 6/14/2021 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Invalid currency exchange values error may occur when importing a Currency Exchange Rate Set. The error states that values should be decimal values greater than 0.
113 3/10/2021 13.0, 12.0 11.5, 11.0, 10.0, 9.0 Layer loss may not appear in the Summary EP Table loss dashboard if none of the summary return periods have non-zero loses.
100 7/11/2020 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Difference in loss results for single program analysis and portfolio analysis for some inuring structures.
89 7/10/2020 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Expected value for Net Retained losses in Event Distribution report do not match the user interface numbers.
88 7/10/2020 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Caribbean EQ losses are missing Extreme Disaster scenario event descriptions.
85 7/10/2020 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Deleting user defined market share does not save in the Exposure grid.
84 7/10/2020 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Same program used for source and inuring in different structures produces may produce incorrect losses.
82 7/10/2020 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Portfolio failure may occur when running with Subarea output option without “By Program” checked Out of memory error.
81 7/10/2020 13.0 12.0, 11.5, 11.0, 10.0, 9.0 When using an Industry Minimum or Industry Maximum trigger for a program covering U.S. flood losses, take up rate assumptions are not reflected. Industry trigger will be based on insurable U.S. flood loss.
79 7/10/2020 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 When analysis fails due to out of memory condition temp tables associated with related source and inuring programs are not deleted.
40 6/14/2019 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Custom Demand Surge is not supported.
34 6/14/2019 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Touchstone Redoes not support SQL backward compatibility in company packages.
32 5/13/2019 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Storm tracks are not visible in map widget in the results dashboard
24 8/17/2018 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Events for the Europe Extra Tropical Cyclone (model 41) and the Northwest Pacific Basinwide Typhoon (model 60) models are using peril set code 3 in the AIRResultsRe loss database for tables other than ByPeril tables where they are assigned peril set code of 1.
20 8/1/2018 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 Analysis fails because no target option has been specified.
15 8/1/2018 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 The Market Share calculation based on Sums Insured/Risks/Premiums/Payroll in the exposure grid is not supported for some countries.