Known issues for 9.x
A summary of known issues for Verisk's Touchstone Re software offering specific to release 9.x.
Note: Touchstone Re 2025 is 13.0. Touchstone Re 2024 is 12.0.
Touchstone Re 2023 is 11.0.
Touchstone Re 2022 is 10.0.
Touchstone Re 2021 is 9.0.
Click individual IDs below for more details.
| ID | Date posted | Version(s) affected | Resolved | Summary |
|---|---|---|---|---|
| 151 | 9/3/24 | 12.0, 11.5, 11.0, 10.0, 9.0 | Touchstone(Re) 2025 (v13.0) | Australia bush fire event descriptions in Touchstone Re and in the AirEvents database are incorrectly being displayed with units showing square miles instead of square kilometers. |
| 143 | 6/14/2024 | 11.5, 11.0, 10.0, 9.0 8.0 | Touchstone Re 12.0 | EP Adjustments are ignored for treaties in dynamic portfolios if there are no Participations specified in the Portfolio Details pane. |
| 142 | 10/23/2023 | 11.5, 11.0, 10.0, 9.0 | Touchstone Re 12.0 | Analysis of Verisk North Atlantic Basinwide Hurricane Model and CLAs in Touchstone Re assigns some events to the incorrect day. |
| 138 | 6/13/2023 | 11.5, 11.0, 10.0, 9.0 | Touchstone Re 12.0 | The Convert EP to ULF tool always uses the AIR Default currency rate table to generate the ULF, regardless of the user’s selection. |
| 128 | 10/12/2022 | 10.0, 9.0 | Touchstone Re 11.0 | The Export Aggregate IED to Database feature uses internal area codes rather than the expected Area/CRESTA codes familiar to users. |
| 125 | 7/11/2022 | 10.0, 9.0 | Hot Fix 10.0.1 | Amount Pro Rata Reinstatement Premium is set to $0 for the event that triggers the last reinstatement. |
| 123 | 3/8/2022 | 9.0 | The Verisk MPCI Model for India generates loss only for one crop, Wheat, when exposures are entered in the 2020 exposure year for Rabi. | |
| 122 | 3/8/2022 | 11.5, 11.0, 10.0, 9.0 | Subject programs with Source program(s), perils de-selected in some layers but not others, still produce loss for the de-selected layers. | |
| 121 | 10/24/2022 | 9.0 | Touchstone Re 10.0 | When Touchstone Re Activity SID is greater than 99999, zone analyses, will fail. |
| 120 | 11/18/2021 | 10.0, 9.0 | Touchstone Re 11.0 | Fire following losses for two historical events (1923 Kanto and 1995 Kobe) and government scenario events are understated in the Japan Earthquake model. |
| 119 | 9/27/2021 | 9.0 | Touchstone Re 9.1 | CLAs for Treaty Loss may not produce loss in Touchstone Re for sufficiently high Touchstone Activity SID values. |
| 118 | 8/2/2021 | 9.0 | Touchstone Re 9.0.4, Service Pack 9.1 | Severe Thunderstorm loss for U.S. and/or Canada is not available for filtering by peril in the loss dashboard. |
| 117 | 7/21/2021 | 9.0 | Touchstone Re 9.0.4, Service Pack 9.1 | Three events in the Touchstone Re North Atlantic Hurricane Historical catalog do not include loss changes due to recent additional data. |
| 116 | 6/24/2021 | 9.0 | Reposted June 24, 2021 | Incorrect 2021 Japan Flood take-up rate files posted on Client Portal June 15, 2021. |
| 115 | 6/14/2021 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Invalid currency exchange values error may occur when importing a Currency Exchange Rate Set. The error states that values should be decimal values greater than 0. | |
| 113 | 3/10/2021 | 13.0, 12.0 11.5, 11.0, 10.0, 9.0 | Layer loss may not appear in the Summary EP Table loss dashboard if none of the summary return periods have non-zero loses. | |
| 100 | 7/11/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Difference in loss results for single program analysis and portfolio analysis for some inuring structures. | |
| 91 | 7/10/2020 | 9.0 | Importing a CEDE Database from Touchstone 7.0 into Touchstone Re with Caribbean exposures throws an error in the Touchstone Re 8.0 exposure screen. | |
| 89 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Expected value for Net Retained losses in Event Distribution report do not match the user interface numbers. | |
| 88 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Caribbean EQ losses are missing Extreme Disaster scenario event descriptions. | |
| 85 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Deleting user defined market share does not save in the Exposure grid. | |
| 84 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Same program used for source and inuring in different structures produces may produce incorrect losses. | |
| 83 | 7/10/2020 | 9.0 | Exposure Adjustment Factors of 0 in CATRADER are changed to 1 following migration or CATRADER company import into Touchstone Re. | |
| 82 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Portfolio failure may occur when running with Subarea output option without “By Program” checked Out of memory error. | |
| 81 | 7/10/2020 | 13.0 12.0, 11.5, 11.0, 10.0, 9.0 | When using an Industry Minimum or Industry Maximum trigger for a program covering U.S. flood losses, take up rate assumptions are not reflected. Industry trigger will be based on insurable U.S. flood loss. | |
| 79 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | When analysis fails due to out of memory condition temp tables associated with related source and inuring programs are not deleted. | |
| 78 | 7/10/2020 | 10.0, 9.0 | Event Info displayed in loss dashboard for events common in archive and current event sets losses display same latest catalog detail for both event sets. | |
| 77 | 7/10/2020 | 10.0, 9.0 | Analyses run using custom event sets do not produce historical and RDS losses. | |
| 76 | 7/10/2020 | 10.0, 9.0 | Event information is blank on the loss dashboard for non EQ models when using a Time Independent Event Set. | |
| 40 | 6/14/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Custom Demand Surge is not supported. | |
| 34 | 6/14/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Touchstone Redoes not support SQL backward compatibility in company packages. | |
| 32 | 5/13/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Storm tracks are not visible in map widget in the results dashboard | |
| 24 | 8/17/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Events for the Europe Extra Tropical Cyclone (model 41) and the Northwest Pacific Basinwide Typhoon (model 60) models are using peril set code 3 in the AIRResultsRe loss database for tables other than ByPeril tables where they are assigned peril set code of 1. | |
| 20 | 8/1/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Analysis fails because no target option has been specified. | |
| 15 | 8/1/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | The Market Share calculation based on Sums Insured/Risks/Premiums/Payroll in the exposure grid is not supported for some countries. | |
| 13 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Net Retained Losses are calculated differently between CATRADER and Touchstone Re. | |
| 12 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Programs that are set as Assessments once saved cannot be changed to non-assessment. | |
| 8 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Users cannot access analysis results from the Activity Monitor. | |
| 4 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | When there are no Contract losses other loss perspectives are not visible on the Annual EP Chart and Event Loss Summary Tile. | |
| 3 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | When there are no Contract losses then Summary EP table will be blank. To view Company or Net Retained perspectives use the ribbon controls to display those perspectives. |