Known issues for 12.x
A summary of known issues for Verisk's Touchstone Re software offering specific to release 12.x.
Note: Touchstone Re 2025 is 13.0. Touchstone Re 2024 is 12.0.
Touchstone Re 2023 is 11.0.
Touchstone Re 2022 is 10.0.
Touchstone Re 2021 is 9.0.
Click individual IDs below for more details.
| ID | Date posted | Version(s) Affected | Resolved | Summary |
|---|---|---|---|---|
| 153 | 10/2/24 | 12.0 | Touchstone(Re) 12.2.1 Hot Fix | U.S. wildfire CLAs created in Touchstone 11.x will result in an analysis failure during a v12 loss analysis run against the latest World All Perils event set. |
| 152 | 9/3/24 | 12.0 | Touchstone(Re) 12.2.1 Hot Fix | The 2024 UNICEDE/2 take-up rate files posted on the Client Portal in conjunction with the v12.0.0 release had the Belgium commercial and industrial assumptions inadvertently switched between wind and earthquake perils. |
| 151 | 9/3/24 | 12.0, 11.5, 11.0, 10.0, 9.0 | Touchstone(Re) 2025 (v13.0) | Australia bush fire event descriptions in Touchstone Re and in the AirEvents database are incorrectly being displayed with units showing square miles instead of square kilometers. |
| 150 | 8/20/24 | 12.0 | Touchstone Re hot fix 12.2.1 | The Global Industry Exposure Indexes Using the Verisk Global Capital Stock Index June 2024 publication has been updated to include an index factor for Canada. The industry exposure database update in v12.0 included an updated Canada industry exposure that brought it current to year end 2022 and Canada ILFs were updated to reflect this level of industry exposure. An index factor that can be used to develop industry loss estimates reflecting industry exposures current to year end 2023 has been added since the initial publication of that document. |
| 149 | 7/29/24 | 12.0 | Touchstone(Re) 12.2.1 Hot Fix | The 2024 UNICEDE/2 Take-up Rate Import files posted on the Client Portal in conjunction with the v12.0.0 release contained some files that did not reflect the correct application of industry exposure change factors. The pre-installed company, "Verisk 2023 Industry Exposure (Touchstone Re12.0/2024)" was also affected by this issue. |
| 148 | 6/14/2024 | 13.0, 12.0 | After upgrading from 11.x to 12.0, you must create a Results Database or upgrade one from 11.x using the Data Source Manager. | |
| 147 | 6/14/2024 | 12.0 | Touchstone(Re) 12.2.1 Hot Fix | The Copy Company API does not copying historical and World Scenario CLF files associated with the company. |
| 146 | 6/14/2024 | 12.0 | Touchstone(Re) 12.2.1 Hot Fix | The Create and Update Company UDC API functionality is not working in v12. |
| 145 | 6/14/2024 | 12.0 | Touchstone(Re) 12.2.1 Hot Fix | Convert EP to ULF and Convert Event Distribution to ULF options in the Tools menu are not working for the new Canada Inland Flood model. |
| 144 | 6/14/2024 | 12.0 | Touchstone(Re) 12.2.1 Hot Fix | The US MPCI Settings may list two sets of SRA Sharing Ratios for model version 6.0.0. |
| 130 | 10/26/2022 | 13.0, 12.0, 11.5, 11.0, 10.0 | If a subarea DLF is exported from an analysis that uses any area CLF/DLF/ULFs, the losses from those area level loss files will be doubled in the resulting DLF. | |
| 115 | 6/14/2021 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Invalid currency exchange values error may occur when importing a Currency Exchange Rate Set. The error states that values should be decimal values greater than 0. | |
| 113 | 3/10/2021 | 13.0, 12.0 11.5, 11.0, 10.0, 9.0 | Layer loss may not appear in the Summary EP Table loss dashboard if none of the summary return periods have non-zero loses. | |
| 100 | 7/11/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Difference in loss results for single program analysis and portfolio analysis for some inuring structures. | |
| 89 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Expected value for Net Retained losses in Event Distribution report do not match the user interface numbers. | |
| 88 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Caribbean EQ losses are missing Extreme Disaster scenario event descriptions. | |
| 85 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Deleting user defined market share does not save in the Exposure grid. | |
| 84 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Same program used for source and inuring in different structures produces may produce incorrect losses. | |
| 82 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Portfolio failure may occur when running with Subarea output option without “By Program” checked Out of memory error. | |
| 81 | 7/10/2020 | 13.0 12.0, 11.5, 11.0, 10.0, 9.0 | When using an Industry Minimum or Industry Maximum trigger for a program covering U.S. flood losses, take up rate assumptions are not reflected. Industry trigger will be based on insurable U.S. flood loss. | |
| 79 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | When analysis fails due to out of memory condition temp tables associated with related source and inuring programs are not deleted. | |
| 40 | 6/14/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Custom Demand Surge is not supported. | |
| 34 | 6/14/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Touchstone Redoes not support SQL backward compatibility in company packages. | |
| 32 | 5/13/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Storm tracks are not visible in map widget in the results dashboard | |
| 24 | 8/17/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Events for the Europe Extra Tropical Cyclone (model 41) and the Northwest Pacific Basinwide Typhoon (model 60) models are using peril set code 3 in the AIRResultsRe loss database for tables other than ByPeril tables where they are assigned peril set code of 1. | |
| 20 | 8/1/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Analysis fails because no target option has been specified. | |
| 15 | 8/1/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | The Market Share calculation based on Sums Insured/Risks/Premiums/Payroll in the exposure grid is not supported for some countries. | |
| 13 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Net Retained Losses are calculated differently between CATRADER and Touchstone Re. | |
| 12 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Programs that are set as Assessments once saved cannot be changed to non-assessment. | |
| 8 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Users cannot access analysis results from the Activity Monitor. | |
| 4 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | When there are no Contract losses other loss perspectives are not visible on the Annual EP Chart and Event Loss Summary Tile. | |
| 3 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | When there are no Contract losses then Summary EP table will be blank. To view Company or Net Retained perspectives use the ribbon controls to display those perspectives. |