Known issues for 10.x
A summary of known issues for Verisk's Touchstone Re software offering specific to release 10.x.
Note: Touchstone Re 2025 is 13.0. Touchstone Re 2024 is 12.0.
Touchstone Re 2023 is 11.0.
Touchstone Re 2022 is 10.0.
Touchstone Re 2021 is 9.0.
Click individual IDs below for more details.
| ID | Date posted | Version(s) affected | Resolved | Summary |
|---|---|---|---|---|
| 151 | 9/3/24 | 12.0, 11.5, 11.0, 10.0, 9.0 | Touchstone(Re) 2025 (v13.0) | Australia bush fire event descriptions in Touchstone Re and in the AirEvents database are incorrectly being displayed with units showing square miles instead of square kilometers. |
| 143 | 6/14/2024 | 11.5, 11.0, 10.0, 9.0 8.0 | Touchstone Re 12.0 | EP Adjustments are ignored for treaties in dynamic portfolios if there are no Participations specified in the Portfolio Details pane. |
| 142 | 10/23/2023 | 11.5, 11.0, 10.0, 9.0 | Touchstone Re 12.0 | Analysis of Verisk North Atlantic Basinwide Hurricane Model and CLAs in Touchstone Re assigns some events to the incorrect day. |
| 138 | 6/13/2023 | 11.5, 11.0, 10.0, 9.0 | Touchstone Re 12.0 | The Convert EP to ULF tool always uses the AIR Default currency rate table to generate the ULF, regardless of the user’s selection. |
| 136 | 2/3/2023 | 10.0 | Hot Fix 10.0.7 | U.S. Severe thunderstorm losses may be incorrectly included with layers not covered for this peril when another layer in the same program does include coverage for severe thunderstorm. |
| 135 | 2/3/2023 | 10.0 | Hot Fix 10.0.7 | Filter criteria saved for a dynamic portfolio are not displayed when opening the portfolio. |
| 134 | 2/3/2023 | 10.0 | Hot Fix 10.0.7 | UDC portfolio filtering options may disappear from the portfolio screen. |
| 133 | 2/3/2023 | 10.0 | Hot Fix 10.0.7 | Risk Statistics options and columns may disappear from the loss dashboard user interface. |
| 132 | 2/3/2023 | 10.0 | Hot Fix 10.0.7 | Importing CEDE exposure data into Touchstone Re is not functioning for environments upgraded from v9.0 to v10.0. |
| 131 | 2/3/2023 | 10.0 | Touchstone Re 11.0 | When updating catbond investment amounts in the Portfolio screen, deleting a non-zero investment amount is not properly updating the associated Net Participation percentage for that catbond in the portfolio. |
| 130 | 10/26/2022 | 13.0, 12.0, 11.5, 11.0, 10.0 | If a subarea DLF is exported from an analysis that uses any area CLF/DLF/ULFs, the losses from those area level loss files will be doubled in the resulting DLF. | |
| 129 | 10/26/2022 | 10.0 | Touchstone Re 11.0 | The Copy Exposure Year feature will copy Exposure Adjustment Factors from the previous year if the year to be copied does not have any EAF defined. |
| 128 | 10/12/2022 | 10.0, 9.0 | Touchstone Re 11.0 | The Export Aggregate IED to Database feature uses internal area codes rather than the expected Area/CRESTA codes familiar to users. |
| 127 | 9/20/2022 | 10.0 | Touchstone Re 11.0 | Under-recovered inuring loss when inuring program has a source program that has no loss for a given event. |
| 126 | 9/8/2022 | 10.0 | Touchstone Re 11.0, Default currency rate set in v11.0 has an 11 decimal place difference between VES and VEF | Venezuela losses with v10 default currency rate table are overstated when viewed in non-Venezuela currency. |
| 125 | 7/11/2022 | 10.0, 9.0 | Hot Fix 10.0.1 | Amount Pro Rata Reinstatement Premium is set to $0 for the event that triggers the last reinstatement. |
| 124 | 6/15/2022 | 10.0 | Version 10 database upgrade may abort with error, "AIRCompanyLoss database did not upgrader properly, install will abort." | |
| 122 | 3/8/2022 | 11.5, 11.0, 10.0, 9.0 | Subject programs with Source program(s), perils de-selected in some layers but not others, still produce loss for the de-selected layers. | |
| 120 | 11/18/2021 | 10.0, 9.0 | Touchstone Re 11.0 | Fire following losses for two historical events (1923 Kanto and 1995 Kobe) and government scenario events are understated in the Japan Earthquake model. |
| 115 | 6/14/2021 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Invalid currency exchange values error may occur when importing a Currency Exchange Rate Set. The error states that values should be decimal values greater than 0. | |
| 113 | 3/10/2021 | 13.0, 12.0 11.5, 11.0, 10.0, 9.0 | Layer loss may not appear in the Summary EP Table loss dashboard if none of the summary return periods have non-zero loses. | |
| 100 | 7/11/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Difference in loss results for single program analysis and portfolio analysis for some inuring structures. | |
| 89 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Expected value for Net Retained losses in Event Distribution report do not match the user interface numbers. | |
| 88 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Caribbean EQ losses are missing Extreme Disaster scenario event descriptions. | |
| 85 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Deleting user defined market share does not save in the Exposure grid. | |
| 84 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Same program used for source and inuring in different structures produces may produce incorrect losses. | |
| 82 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Portfolio failure may occur when running with Subarea output option without “By Program” checked Out of memory error. | |
| 81 | 7/10/2020 | 13.0 12.0, 11.5, 11.0, 10.0, 9.0 | When using an Industry Minimum or Industry Maximum trigger for a program covering U.S. flood losses, take up rate assumptions are not reflected. Industry trigger will be based on insurable U.S. flood loss. | |
| 79 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | When analysis fails due to out of memory condition temp tables associated with related source and inuring programs are not deleted. | |
| 78 | 7/10/2020 | 10.0, 9.0 | Event Info displayed in loss dashboard for events common in archive and current event sets losses display same latest catalog detail for both event sets. | |
| 77 | 7/10/2020 | 10.0, 9.0 | Analyses run using custom event sets do not produce historical and RDS losses. | |
| 76 | 7/10/2020 | 10.0, 9.0 | Event information is blank on the loss dashboard for non EQ models when using a Time Independent Event Set. | |
| 40 | 6/14/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Custom Demand Surge is not supported. | |
| 34 | 6/14/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Touchstone Redoes not support SQL backward compatibility in company packages. | |
| 32 | 5/13/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Storm tracks are not visible in map widget in the results dashboard | |
| 24 | 8/17/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Events for the Europe Extra Tropical Cyclone (model 41) and the Northwest Pacific Basinwide Typhoon (model 60) models are using peril set code 3 in the AIRResultsRe loss database for tables other than ByPeril tables where they are assigned peril set code of 1. | |
| 20 | 8/1/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Analysis fails because no target option has been specified. | |
| 15 | 8/1/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | The Market Share calculation based on Sums Insured/Risks/Premiums/Payroll in the exposure grid is not supported for some countries. | |
| 13 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Net Retained Losses are calculated differently between CATRADER and Touchstone Re. | |
| 12 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Programs that are set as Assessments once saved cannot be changed to non-assessment. | |
| 8 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | Users cannot access analysis results from the Activity Monitor. | |
| 4 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | When there are no Contract losses other loss perspectives are not visible on the Annual EP Chart and Event Loss Summary Tile. | |
| 3 | 8/1/2018 | 12.0, 11.5, 11.0, 10.0, 9.0 | When there are no Contract losses then Summary EP table will be blank. To view Company or Net Retained perspectives use the ribbon controls to display those perspectives. |