Smart Clients: what you need to know

Prepare for installation of your smart clients.

Before You Begin

Internet access is required on the smart client machines/servers.Touchstone/Touchstone Re accesses two sites:

Verisk

RSS feeds for ALERT event sets download and news

ThinkGEO libraries

For base maps, satellite maps, etc.

Procedure

  1. If a proxy server is being used to block http websites, add the links below to the exceptions in order for maps to display properly:

    https://www.air-worldwide.com

    https://alert.air-worldwide.com

    https://www.maptiler.com1

  2. Determine which of the following options will be used for client access to the back end:
    • RDP

    • Terminal Server

    • Local desktops

  3. Finalize the certificate to be used–Verisk default or client acquired.

Results

When opening the Touchstone or Touchstone Re application, the application attempts to grab the SSL certificate from the IIS server and upload it into the "Trusted root" of the client machine. Users require permission to do so.

1 Updated to reflect the move from ESRI to ThinkGeo.