Known issues for 12.x
A summary of known issues for Verisk's Touchstone software offering specific to release 12.x.
Note: Touchstone 2025 is 13.0. Touchstone 2024 is 12.0.
Touchstone 2023 is 11.0.
Touchstone 2022 is 10.0.
Touchstone 2021 is 9.0.
Click individual IDs below for more details.
| ID | Date posted | Version(s) affected | Resolved | Summary |
|---|---|---|---|---|
| 450 | 8/13/2025 | 13.0, 12.x | Future Verisk Synergy Studio release | Incorrect records can be observed in Loss by Geo/Loss by Treaty Geo tables the results databases when an Applies to Area filter exists in a CAT XOL treaty. |
| 448 | 8/13/2025 | 13.0 | Future Verisk Synergy Studio release | LLEI analyses using the Verisk Inland Flood Model for the UK and the Republic of Ireland are outputting results for "no velocity" intensities. |
| 447 | 8/13/2025 | 13.0, 12.0, 11.5, 11.0, 10.0 | Future Verisk Synergy Studio release | The database field IsTemplateCustomized does not reflect whether a template was modified or not. |
| 446 | 8/13/2025 | 13.0, 12.0, 11.5, 11.0 | Future Verisk Synergy Studio release | Surplus share treaties cannot have multiple risk-level attachments and limits for the same contract/layer/location. |
| 445 | 5/20/2025 | 12.2, 12.0, 11.5, 10.0 | Future Verisk Synergy Studio release | Coverage D limits are applied for CB (combined, excluding time) type limits if they are coded. |
| 444 | 5/20/2025 | 12.2, 12.0, 11.5 | Touchstone 2025 (13.0) | LOSS_ByTreatyExposureAttributeGeo result tables, and consequently treaty CLFs have more rows than expected. |
| 443 | 5/20/2025 | 12.0 | Touchstone hot fix 12.2.9 | In the Verisk Wildfire Model for the United States, locations with highly vulnerable secondary risk characteristics (such as “wooden shingles” assigned to wall siding and roof covering, and no defensible space) are producing no loss at high flame lengths. |
| 442 | 4/16/2025 | 12.0, 11.5, 11.0 | Touchstone 2025 (13.0) | Ground-up losses can vary for combined peril exposures when Loss Modification Factor (LMF) rules have different factors across overlapping regions or peril combinations. |
| 441 | 4/16/2025 | 12.2.3 | Touchstone 2025 (13.0) | The SublimitArea tag field is not correctly retained in the location CSV export file resulting in a blank entry column for this field even if the exposure may be capturing it accurately. |
| 440 | 4/16/2025 | 12.0, 11.5 | Touchstone 2025 (13.0) | In the Geospatial Analysis, locations that are not tagged within a sublimit are ignored for gross loss calculation when there is a Minimum deductible. |
| 439 | 4/16/2025 | 12.0 | Touchstone 2025 (13.0) | In the Geospatial Analysis, sublimit limits are not being applied when the layer has minimum/maximum deductibles. |
| 438 | 3/20/2025 | 12.2.3, 12.2, 12.0 | Touchstone 2025 (13.0) | Geospatial Analyses are expected to fail for Exposures with Reinsurance Programs lacking a CAT XOL treaty. |
| 437 | 3/20/2025 | 12.2.3, 12.2, 12.0, 11.5 | Touchstone 2025 (13.0) | Back-allocation for loss results from Workers Comp' exposures with Min/Max/MinMax sublimits is not working as expected. |
| 436 | 3/20/2025 | 12.2.3, 12.0 | Touchstone 2025 (13.0) | Export results to database fails if export resolution is set to EventTotals. |
| 435 | 3/20/2025 | 13.0, 12.2.3, 12.2, 12.0, 11.5, 11.2, 11.0, 10.0 | If you have run a loss analysis which includes the Verisk Severe Thunderstorm Model for Canada Event Loss Summary table displays only U.S. states in the Max Affected Areas field and not the Canada Severe Thunderstorm events. | |
| 434 | 3/20/2025 | 12.2.3, 12.2, 12.0 | Touchstone 2025 (13.0) | Losses for U.S. hurricane analyses may be incorrect when run on exposure sets with more than 14 million U.S. locations that are coded for a hurricane peril. |
| 433 | 1/24/2025 | 12.2.3, 12.2, 12.0, 11.5 | Touchstone 2025 (13.0) | Exposures with very large contracts can produce incorrect gross loss, when saved by layer/geo or layer/zone. |
| 432 | 12/13/2024 | All versions. | Due to certain centroids of the 7-digit post codes for the UK falling in water bodies (e.g. piers), it is possible for large storm surge losses to be generated for Great Britain. | |
| 431 | 12/13/2024 | 12.2.3, 12.2, 12.0 | Touchstone 2025 (13.0) | Users may see incorrect losses when custom templates that have been upgraded from a prior release are used in v12.0. |
| 430 | 12/13/2024 | 12.0, 11.5 | Touchstone Hot Fix 12.2.3 | Exports of exposure with nested sublimits may fail with a specific error message. |
| 429 | 11/21/2024 | 12.2.3, 12.0, 11.5, 11.0 | Touchstone 2025 (13.0) | Gross loss produced in v12 with zero Participation Limit percent. |
| 427 | 11/21/2024 | 12.2.3, 12.2, 12.0, 11.5, 11.0 | Touchstone 2025 (13.0) | Coverage back-allocation is improved with NGM for event totals (e.g. byEvent table, byLayer table). This leads to a mismatch between coverage losses within byEvent / byLayer table and coverages in byLocation tables (byLocation still uses the pre-NGM logic). |
| 426 | 11/21/2024 | 12.2.3, 12.2, 12.0, 11.5, 11.0 | Touchstone 2025 (13.0) | When coding step functions and using trigger type 4, the calculation of the content steps can be incorrect for any content steps that are not the first content step. |
| 425 | 11/21/2024 | 12.2.3, 12.2, 12.0 | Touchstone 2025 (13.0) | When running an analysis where reinsurance treaties are present and the Net of Pre-CAT perspective is checked, however said reinsurance is not applying to the underlying exposure, then results are not produced and the analysis is completing with exception. |
| 424 | 11/21/2024 | 12.2.3, 12.0 | Touchstone 2025 (13.0) | Analyses using the Verisk Earthquake Model for Alaska and a secondary modifier can show ground up losses to be overestimated. |
| 423 | 11/21/2024 | 12.2, 12.0, 11.5 | Updated standalone tool and Touchstone hot fix 12.2.2. | When running either the standalone or the integrated data conversion tool on a portfolio that includes locations with multiple policy conditions, their Total Insured Value (TIV) is getting duplicated. As a result, there are multiple rows for the same Location ID with same TIV. |
| 422 | 10/7/2024 | 12.2.3, 12.0, 11.5 | Touchstone 2025 (13.0) | Treaty aggregate terms are not exhausted correctly for most treaty peril codings that do not cover all perils that are run in the analysis. |
| 421 | 10/2/2024 | 12.2 | Touchstone 12.2 | Touchstone 12.2 service pack database update failing to execute for clients who only license Touchstone. |
| 420 | 10/2/2024 | 12.2.3, 12.2, 12.0 | Touchstone 2025 (13.0) | For clients using the modify perils functionality, the OccParticipationPercent is not getting updated which can cause a downstream loss impact. |
| 419 | 10/2/2024 | 12.2.3, 12.2, 12.0 | Touchstone 2025 (13.0) | Analyses may fail when run with only Gross and Net loss perspectives selected. |
| 418 | 10/2/2024 | 12.2.3, 12.2, 12.0, 11.5, 11.0 | Future Verisk Synergy Studio release | A discrepancy in the calculation of treay losses can be seen when running CAT XOL analyses resulting in a numbers difference depending on the save by options selected. |
| 417 | 10/2/2024 | 12.2, 12.0 | Touchstone(Re) 12.2.1 Hot Fix | Upgrading a v10 Exposure or Result databases in Touchstone 12.2.0 will give a database upgrade error and a message in the log that the job aborted. |
| 416 | 7/30/2024 | 12.0, 11.5 | Touchstone 12.2.0 Service Pack | When an exposure has contracts with varying tiers of sublimits and Min/Max/MinMax deductibles on some of the sublimits, the exposure will produce incorrect gross loss. |
| 415 | 7/10/2024 | 12.2.3, 12.0, 11.5, 11.2, 11.0, 10.0, 9.1, 9.0 | Touchstone 2025 (13.0) | In some cases nested sublimits can produce incorrect loss with column-wise coding. |
| 414 | 7/10/2024 | 12.2.3, 12.0 | Touchstone 2025 (13.0) | The data footprints of the existing six ERRO events have not been updated in v12.0. |
| 413 | 7/1/2024 | 12.0, 11.5, 11.0 | Touchstone 12.2.0 Service Pack | After exporting exposure to a database, the OccParticipation% for all contracts changes to 0 resulting in unexpected loss results. |
| 412 | 7/1/2024 | 12.2.3, 12.0 11.5 | Touchstone 2025 (13.0) | When a user selects to use the CLF Compatibility function within the loss analysis configuration screen for standalone CAT XOL analyses, invalid results are produced in Touchstone Re. |
| 411 | 7/1/2024 | 12.0 | Touchstone 2025 (13.0) | When exporting a CLA for the Verisk Inland Flood Model for the UK and the Republic of Ireland, it's accepting invalid LOBs causing incorrect losses to be generated in Touchstone Re. |
| 410 | 6/14/2024 | 12.2.3, 12.0, 11.5 | Touchstone 2025 (13.0) | Exposure Summary does not populate all perils when multiple perils are present at the location level. |
| 409 | 6/14/2024 | 12.2.3, 12.0, 11.5 | Touchstone 2025 (13.0) | When CATXOL analyses are run, there are certain scenarios based on exposure, reinsurance coding and save by options, where there is loss difference observed between the various backend tables due to incorrect calculations at various levels. This issue does not exist with Ground Up, Gross, or PreCATNet Loss perspectives. |
| 408 | 6/14/2024 | 12.0, 11.5 | Touchstone 12.2.0 Service Pack | Layer max losses are incorrect when Sublimit's PerilSetCode is different than Layer's PerilSetCode |
| 407 | 6/14/2024 | 12.0, 11.5 | Touchstone 12.2.0 Service Pack | ByLocationSummary and ByContractSummary table may contain extra rows when saving by peril. |
| 406 | 6/14/2024 | 12.0, 11.5 | Touchstone 12.2.0 Service Pack | By ContractLayerGeo table is incorrect when saving by claims. |
| 405 | 6/14/2024 | 12.0, 11.5 | Touchstone 12.2.0 Service Pack | ByTreatyExposureAttribute table for Location UDF is incorrect for layer treaties. |
| 404 | 6/14/2024 | 12.0, 11.5 | Touchstone 12.2.0 Service Pack | ByLayer is incorrect without vs with Pre-LayerGross for Treaties on Layer & Contract, with LOB filter. |
| 403 | 6/14/2024 | 12.2.3, 12.0, 11.5 | Touchstone 2025 (13.0) | In Loss modification factor template, multiple factors are getting applied for Admin Boundary with Coverage and LOB. |
| 402 | 6/14/2024 | 12.2.3, 12.0, 11.5 | Touchstone 2025 (13.0) | When results are saved with option EP curve by peril, the combined peril EP curve in summary results table is not created unless two models share a common perilset code |
| 401 | 6/14/2024 | 12.0, 11.5 | Touchstone Hot Fix 12.2.3 | In Geospatial analysis, the LocLimitType C with a blank value is not applying correctly. |
| 400 | 6/14/2024 | 12.2.3, 12.0, 11.5 | Touchstone 2025 (13.0) | In geospatial analyses, min/max deductibles are not applied for nested sublimits when deductible is applied to a parent sublimit. |
| 397 | 5/7/2024 | 12.2.3, 12.0, 11.5, 11.2, 11.0 | Touchstone 2025 (13.0) | When running an analysis and saving by peril, losses in the Summary EP table will be grouped into peril plus sub-perils (e.g. 'EQ,FF,LS,SL,TS') for models that support sub-perils and by main peril only (e.g. 'EQ') for models that do not support sub-perils. |
| 395 | 5/7/2024 | 12.2.3, 12.0, 11.5, 11.2, 11.0 | Touchstone 2025 (13.0) | Back-allocation of ByTreaty losses into more granular save-by tables (ByTreatyGeo, ByTreatyExposureAttribute, ByTreatyExposureAttributeGeo) can be incorrect. |
| 376 | 9/18/2023 | 13.0, 12.0, 11.5, 11.2, 11.0 | Future Verisk Synergy Studio release | Reinsurance treaties with location target types are not getting applied to the locations in non-layered contracts. |