Touchstone Re hot fix 10.0.7
This hot fix corrects a number of issues in Touchstone Re 2022 (10.0).
Specific updates include:
- U.S. severe thunderstorm losses may be incorrectly included with layers not covered for this peril when another layer in the same program does include coverage for severe thunderstorm.
- Risk statistics options and columns may disappear from loss dashboard user interface.
- UDC portfolio filtering options may disappear from the portfolio screen.
- Filter criteria saved for a dynamic portfolio are not visible when opening the portfolio.
- Importing CEDE exposure data into Touchstone Re is not functioning for environments upgraded from v9.0 to v10.0.
This hot fix also includes the reinstatement premium calculation fix previously released in the 10.0.1 hot fix. This hot fix can be installed on Touchstone Re 2022 (10.0) or later.
For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.
For a list of known issues, refer to Known Issues.
Download and Installation Instructions
- Before you proceed:
- Verify that Touchstone Re 2022 (10.0) is properly installed and working.
- Verify there are no active HPC jobs running.
- DO NOT SHUT DOWN the AIR Core Version Service.
- Stop IIS services on the Application Server.
- Shut down AIR Services on the Analysis Management Server (Head Node).
- Use AIR's Download Manager/> to download and unzip the file TOUCHSTONE 10.0.7.
- Run Setup.exe in the Components folder on:
- each Analysis Server (HPC Compute Node)
- the Application Server (IIS)
- each Client (UI) installation.
The InstallShield Wizard will guide you through each installation.
- In the Databases folder, run Setup.exe on each Touchstone Re database server; the InstallShield Wizard will guide you through the installation.
- Restart both IIS on the Application Server and AIR services on the Analysis Manager Server (Head Node).
If you have questions or need assistance, please contact your Verisk representative.