Touchstone(Re) hot fix 9.0.1

This hot fix addresses license and persistence issues in Touchstone and loss updates for the N. Atlantic Hurricane in Touchstone Re.

Updates for Touchstone:

  • For installations which only license the U.S. Severe Thunderstorm (ST) model, the ST perils are greyed out in the user interface. If any other ST models are licensed in conjunction with the U.S. model, the application will work as expected.
  • Changes to the Touchstone user interface layout are remembered only for the last user who logged out of the application.There is only one common persistence file, instead of one persistence file per user.

Updates for Touchstone Re:

  • Updates to NOAA’s HURDAT2 data set have impacted loss estimates to three events in the North Atlantic Hurricane (M27) Historical catalog, but these loss updates were not included in the 2021 (9.0) release. The impacted events and approximate industry loss changes are:
    • 2017 Harvey (event ID 115): 44% increase
    • 2017 Irma (event ID 116): 1% decrease
    • 2018 Florence (event ID 118): 2% decrease

For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.

For a list of known issues, refer to Known Issues.

Download and Installation Instructions

  1. Before you proceed:
    • For Touchstone installations, verify that Touchstone 2021 is installed.
    • For Touchstone Re installations, verify that Touchstone Re 2021 is installed.

    • Verify there are no active HPC jobs running.

    • Shut down all application processes including the IIS on the Application Server as well all AIR Services on the Analysis Management Server (head node).
  2. Use AIR's Download Manager/> to download and unzip the file TOUCHSTONE 9.0.1.
  3. Run the Setup.exe in the Databases folder on eachTouchstone database server; the InstallShield Wizard will guide you through each installation.
  4. Run the Setup.exe in the Components folder on the Analysis Management Server (HPC head node), Application Server (IIS), eachAnalysis Server (HPC compute node), and each client machine; the InstallShield Wizard will guide you through each installation.
  5. Run the Setup.exe in the Models folder on all model data locations unless the Modelshare is a shared location, then running the executable on one server is enough; the InstallShield Wizard will guide you through each installation.
  6. Restart both IIS on the Application Server and AIR services on the head node.
  7. Reboot all servers.

If you have questions or need assistance, please contact your Verisk representative.