Touchstone Re hot fix 12.2.10

This hot fix adds compatibility support in Touchstone Re 2024 (12.0) for CLFs exported for selected models that were updated in 2025 (13.0).

Specifically this know issue addresses models:

  • Verisk Severe Thunderstorm Model for the United States
  • Verisk North Atlantic Basinwide Hurricane Model

Note that CLFs for the following models, updated in Touchstone Re 2025 (13.0), will still not be compatible for use in loss analyses in Touchstone Re 2024 (12.0) if they were output from Touchstone Re 2025 (13.0):

  • Verisk MPCI Model for the United States
  • Verisk Bushfire Model for Australia
  • Verisk Severe Thunderstorm Model for Australia
  • Verisk Earthquake Model for Australia
  • Verisk Earthquake Model for Southeast Asia
  • Verisk Tropical Cyclone Model for Australia
  • Verisk Typhoon Model for the Northwest Pacific
  • Verisk MPCI Model for India
  • Verisk Inland Flood Model for Great Britain

Other models that were not updated in Touchstone Re 2025 (13.0) do not require a hot fix to be compatible as their CLF model versions were not updated in v13.0.

For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.

For a list of known issues, refer to Known Issues.

Download and Installation Instructions

  1. Before you proceed:
    • Verify that Touchstone Re 2024 (12.0) is properly installed and working.
    • Verify there are no active jobs running in Activity Monitor.
    • DO NOT SHUT DOWN the AIR Core Version Service.
  2. Use AIR's Download Manager/> to download and unzip the file TOUCHSTONERE 12.2.10.
  3. In the Models folder, run Setup.exe on each Analysis server (HPC Compute Node); the InstallShield Wizard will guide you through the installation.

If you have questions or need assistance, please contact your Verisk representative.