Back up user data

Back up user data regularly.

To find user data locations go to your Application Server and browse to [INSTALLDIR]\AIR\IIS\web.config.

  • User Spatial Files (if Geospatial is licensed): In web.config, search for “UserSpatialDataDirectory” and to find the SpatialData share needed to be backed up.

  • User CLF Files (if Touchstone Re is licensed): In web.config, search for “Clf.Catalog.Repository” and tol find the UserCLFFiles share needed to be backed up.

  • UserModels folder.