Touchstone hot fix 10.0.19
This hot fix resolves known issue 389, an update to support LocationPrecision code 19 in Touchstone premium geocoding.
This new code was recently added and is used for the footprint of the building on the property. Previously, if an exposure was coded with code 19, Touchstone did not recognize the code and defaulted to using AIRGeocoder; as a result, the location was geocoded at a lower resolution. This addresses known issue 398.
Not all countries support code = '19'. Only Canada, Australia, Netherlands, Sweden, Finland, Ireland, Germany, and Belgium can provide LocationPrecision code = '19'.
For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.
For a list of known issues, refer to Known Issues.
Download and Installation Instructions
- Before you proceed:
- Verify that Touchstone Re 2022 (10.x) was properly installed.
- Verify there are no active HPC jobs running.
- Stop IIS services on the Application Server.
- Shut down AIR Services on the Analysis Management Server (Head Node).
- DO NOT SHUT DOWN the AIR Core Version Service.
- Use AIR's Download Manager/> to download and unzip hot fix TOUCHSTONE 10.0.19.
- Run Setup.exe in the Components folder on each Analysis Server (HPC compute node), the Application Server (IIS), and each Client (UI) installation; the InstallShield Wizard will guide you through each installation.
- Restart both IIS on the Application Server and AIR services on the Analysis Manager Server (Head Node).
If you have questions or need assistance, please contact your Verisk representative.