Touchstone hot fix 9.0.2
This hot fix addresses the import timeout issue for Japan geocoding as well as updates to the mapping of four Sompo codes.
This hot fix is s
For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.
For a list of known issues, refer to Known Issues.
Download and Installation Instructions
- Before you proceed:
- Verify that Touchstone 2021 (9.0) is properly installed and working.
- Verify there are no active HPC jobs running.
- DO NOT SHUT DOWN the AIR Core Version Service.
- Stop IIS services on the Application Server.
- Shut down AIR Services on the Analysis Management Server (Head Node).
- Use AIR's Download Manager/> to download and unzip the file TOUCHSTONE 9.0.2.
- Run the Setup.exe in the Databases folder on each Touchstone database server; the InstallShield Wizard will guide you through each installation.
- Run the Setup.exe in the Components folder on the Application Server (IIS),and each Analysis Server (HPC compute node); the InstallShield Wizard will guide you through each installation.
- Restart both IIS on the Application Server and AIR services on the Analysis Manager Server (Head Node).
- Reboot all servers.
If you have questions or need assistance, please contact your Verisk representative.