Touchstone hot fix 11.2
This hot fix addresses a number of issues and improves the performance of Touchstone 2023 (11.0).
Specifically this hot fix corrects:
- Several known issues including 361, 363, 364, and 371.
- A known issue (357) where analyses fail if compute nodes are offline and another issue where sockets are not allocated has been resolved.
- The accuracy of accumulating results with disaggregation enabled, from the location-coverage loss perspective to the Location Summary and Contract Summary tables, has been significantly improved.
- For analysis runs with the workers compensation and personal accident models with disaggregation enabled, the accuracy of loss numbers in the Contract > GEO > Layer table has been significantly improved.
- For a complex policy structure with sub-limits and layers with min-max deductibles by multiple perils, the post layer and post min-max deductible gross loss for a single peril is now estimated correctly. (The layer gross loss was doubled and overaccommodated).
- Stability issues.
Model | Model Number | Current Version | Updated Version | Reason for Change to Version |
---|---|---|---|---|
Verisk Earthquake Model for Alaska | 14 | 1.8.2 | 1.8.3 | Code change required to prevent analysis failures in certain circumstances. |
Verisk Typhoon Model for Japan | 60 (62) | 7.0.1 | 7.0.2 | Code change required to prevent analysis failures in certain circumstances. |
Model | Model Number | Current Version | Updated Version | Reason for Change to Version |
---|---|---|---|---|
Verisk Typhoon Model for Japan | 60 (62) | 6.0.2 | 6.0.3 | Code change required to prevent analysis failures in certain circumstances. |
For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.
For a list of known issues, refer to Known Issues.
Download and Installation Instructions
- Before you proceed:
- Verify that Touchstone(Re) 2023 (11.0) is properly installed and working.
- Verify there are no active jobs running in Activity Monitor.
- Stop IIS services on the Application Server.
- Shut down all application processes including the IIS on the Application
Server as well as all AIR Services mentioned below on the Analysis
Management Server (HPC head node).
- AIR Activity Status Manager Service
- AIR Automation Agent
- AIR Output Manager Service
- AIR.Core.PushNotification.Service
- DO NOT SHUT DOWN the AIR Core Version Service.
- Use AIR's Download Manager/> to download and unzip the file TOUCHSTONE 11.2.
- In the Databases folder, run Setup.exe on each database (SQL) server; the InstallShield Wizard will guide you through the installation.
- On the Components folder, run Setup.exe on:
- each Analysis Server (HPC Compute Node)
- the Analysis Management Server (Head Node)
- the Application Server (IIS
- each Application UI (Client) machine
The InstallShield Wizard will guide you through the installation.
- Reboot the Application Server (IIS), the Analysis Management Server (Head Node), and the Analysis servers (Compute Nodes).
If you have questions or need assistance, please contact your Verisk representative.