Touchstone hot fix 10.0.5

This hot fix addresses an issue with World AP analyses when Precipitation Flood is selected in the analysis settings.

The issue:

World AP analyses fails when Precipitation Flood is selected in the analysis settings. This issue occurs when the installation has neither a license for U.S. Inland Flood nor for U.S. Hurricane Precipitation Flood, but is licensed for U.S. Hurricane Wind and Surge. When U.S. exposure is part of the exposure view, the analysis will attempt to access model files that are not installed and when it is unable to extract the information, the analysis will fail (known issue 349).

Note: This hot fix will increment the model version of the U.S. Hurricane Model to 18.1.4.

For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.

For a list of known issues, refer to Known Issues.

Download and Installation Instructions

  1. Before you proceed:
    • Verify that Touchstone 2022 (10.0) is properly installed and working.
    • Verify there are no active HPC jobs running.
    • DO NOT SHUT DOWN the AIR Core Version Service.
  2. Stop IIS services on the Application Server.
  3. Shut down AIR Services on the Analysis Management Server (Head Node).
  4. Use AIR's Download Manager/> to download and unzip the file TOUCHSTONE 10.0.5.
  5. Run Setup.exe in the Components folder on:
    • each Analysis Server (HPC Compute Node)
    • the Application Server (IIS)

    The InstallShield Wizard will guide you through each installation.

  6. In the Databases folder, run Setup.exe on each Touchstone database (SQL) server.
  7. Restart both IIS on the Application Server and AIR services on the Analysis Manager Server (Head Node).

If you have questions or need assistance, please contact your Verisk representative.