Touchstone(Re) hot fix 9.0.4
This hot fix addresses issues in Touchstone 2021 and Touchstone Re 2021.
REPOSTED: October 9, 2021
Updates for Touchstone:
- Enhanced ActivitySID to support up to 8 characters.
- Losses for U.S. hurricane All Peril Analyses now matches the aggregation of each hurricane subperil.
- Saving by coverage no longer causes errors on the results user interface.
- PWH+PFL location when run against the AIR Hurricane Model for the U.S. now returns correct losses.
- CLA Export in the API is now working correctly.
- Detailed loss results screen "Coverage and Injury" now defaults to "Total" as expected.
Updates for Touchstone Re:
- U.S.-Canada severe thunderstorm is now included in peril rollup in the Summary EP table.
- Company Loss Set Cleanup tool updated so it completes without potential “vacuum” job errors when programs associated with CLFs being deleted are dropped.
- Expected Loss % and Exhaustion Probability results are now correct when analysis results are saved in non-USD currency.
For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.
For a list of known issues, refer to Known Issues.
Download and Installation Instructions
- Before you proceed:
- For Touchstone installations, verify that Touchstone 2021 is installed.
- For Touchstone Re installations, verify that Touchstone Re 2021 is installed.
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Verify there are no active HPC jobs running.
- Shut down all application processes including the IIS on the Application Server as well all AIR Services on the Analysis Management Server (head node).
- DO NOT SHUT DOWN Air Core Version Service.
- Use AIR's Download Manager/> to download and unzip the file TOUCHSTONE 9.0.4.
- Run Setup.exe in the Components folder on the Analysis Management Server (HPC head node), each Analysis Server (HPC compute node), Application Server (IIS) and each Client (UI) installation; the InstallShield Wizard will guide you through each installation.
- Run the Setup.exe in the Databases folder on each Touchstone database server; the InstallShield Wizard will guide you through each installation.
- Restart both IIS on the Application Server and AIR services on the head node.
- Reboot all servers.
For those clients who installed the September version of this hot fix and are now installing the October version:
- Stop the Application Server (IIS).
- Use AIR's Download Manager to download and unzip hot fix TOUCHSTONE 9.0.4.
- Run Setup.exe in the Components folders on the Application server (IIS) and where ever the Touchstone user interface is installed.
- Start the Application Server (IIS).
If you have questions or need assistance, please contact your Verisk representative.